Why Our Clients Are Grateful for Control Freaks Hawaii

Getting to Be the Best Part of Our Clients’ Day Makes It All Worth It 

When you invite someone into your home or trust them with your clients’ properties, you want to feel confident they’ll get it right. Across Maui—from luxury estates to managed rentals—Control Freaks Hawaii has become the go-to team for smart technology, entertainment systems, and expert electrical work. But don’t just take our word for it. Here’s what our clients have to say.

Reliable Problem-Solving and Professionalism

You can’t always predict what problems will come up during a job. But when you’ve got the right technician on-site, it hardly matters. One review speaks to that firsthand:

“We recently had a Control 4 TV controller installed and numerous other TV Issues we had resolved.. The gentleman who did the work for Control Freaks company was Grayson…he is absolutely awesome. His work was perfect, and he is a real gentleman at all times, even while fixing unexpected problems, etc. Everything seems to go well, no matter the problem that arises, as long as Grayson is doing the job.” — Gary Worth 

Grayson’s patience and professionalism reflect how our team approaches every visit. It doesn’t matter if we’re upgrading your AV setup or correcting past installer mistakes; we bring the same focus and calm energy to your home.

Communication and Know-How You Can Count On

For property managers handling multiple high-end homes, having a reliable partner makes a huge difference. One client shared how helpful it is to work with a team that communicates clearly and explains the tech in plain terms:

“Aloha, I am a property manager and use Control Freaks for various high-end properties.... Bo is typically who I speak to on the phone. He is great to deal with and gets my requests submitted and on the schedule. I have had Slade as a technician at several of my appointments and he is top notch! Slade is very good at reviewing the entire system and explaining what’s going on and completing the repairs. I appreciate understanding the complexity of the system and how to use it best. I would recommend Control Freaks for your home or office technology needs.” — J Fish 

That kind of partnership is what we strive for. We deliver clear, consistent, and respectful service that makes life easier for both homeowners and their trusted representatives.

Full Project Support from Day One to the Follow-Up

We don’t install your tech and disappear. When you work with Control Freaks Hawaii, you get follow-through whenever something goes wrong with our service team. One reviewer summed it up after a system upgrade:

“I had Control Freaks come out to replace and upgrade our home audio system. From beginning to end they were a pleasure to work with. Dom the salesperson helped us to pick out a great sounding system, speakers, and amps. Bo helped coordinate and complete the installation. Shay and Slade did a wonderful job doing the installation and did a perfect job cleaning up after they were done. They also took the time to set up the app on my phone and explain how everything works. Great team!!  Also, I had an issue with one of the amps after installation (maybe a hardware issue?) but Bo got Shay out right away, they replaced the amp under warranty and got everything working again. Great service after the sale is just as important as the front end and Control Freaks didn’t disappoint. —- Cory Streeter 

We know things can go wrong. That’s why we make it easy to get things right again quickly. 

Trusted Statewide for Our Electrical Work 

We’re also a licensed electrical company, which means we tackle the toughest tasks as well. This client saw the difference right away:

“We just moved to Maui and had electrical issues in our condo to resolve. Kyle Barnes from Control Freaks was extremely knowledgeable and skilled and repaired all of our issues. He was polite, respectful and trustworthy. He made a great effort to explain the details of the repairs and went out of his way to make sure everything was handled efficiently and professionally. We would highly recommend Control Freaks as a business that is trustworthy and whose employer/employees are experts in the electrical field.” — Leslie Rodden 

No matter how challenging the issue, we arrive ready to help and leave with everything working as it should.

Let’s Talk About Your Home or Property

The reviews speak for themselves, but nothing beats a conversation with our team. If you're in Maui and looking for a smart technology partner who answers the phone, explains the process, and stays involved long after installation, we’d love to hear from you.

Give us a call or book a visit to our showroom in Kahului. Let’s figure out what works for you.